Meet Our Staff
Sales
Shawn Hamze
Senior Sales Professional
Therion "Bubba" Mitchell
Senior Sales Professional
Jay Park
Sales Professional/Lease Return Manager
Carlos Aguilar
Sales Consultant
Mike Ortiz
Internet Sales Director
Eric Whitley
Sales Consultant
Art Liscano
Sales Consultant
Sam Sakbani
Sales Consultant
Sheldon Boyce
Sales Consultant
Tom Williamson
Sales Consultant
Gopal Patel
Sales Consultant
Tim Palmer
Sales Consultant
Timmy Wiles
Sales Consultant
Eddie Carter
Sales Consultant
Bethany Cullen
BDC
Chaz Hatchett
Sales Consultant
Carter Palmer
Sales Consultant
Robert Parden
Sales Consultant
Anthony Blount
Sales Consultant
Pierre De Marseille
Sales Consultant
Randy Gutierrez
Sales Consultant
Austin Sutton
Sales Consultant
John Verastegui
Sales Consultant
Finance
Zocimo "Z" Ugarte
Finance Director
Riley Stevens
Finance Manager
Management
Jeff Allen
Pre-Owned Sales Director
Sonny Naser
General Sales Manager
David Cantu
New Car Sales Manager
Eddie Gomez
Invenotry Manager
Jim Hayth
General Manager
James McArdle
Service Director
Tyler Odom
Pre-Owned Sales Manager
JP Sierra
Parts Director
Ellen Bone
Service Manager
Cody Sturdivant
Vehicle Exchange Manager
Gerald Watson
Fixed Operations Director
Service
Patricia Malmgren
Service Consultant
Gilbert Cisneros
Service Consultant
Mari Guerra
Service Consultant
Malissa Vela
Service Consultant
Bailey Sweatman
Genesis Concierge
Corey Witherow
Service Foreman
Shawn Hamze
Senior Sales Professional
May 28, 2020
Shawn did a great job. Was upfront, honest and got me a...
Shawn did a great job. Was upfront, honest and got me a good. No hidden fees. Very happy with the deal and our new Santa Fe!
May 23, 2020
Once again I received great customer service today. We’re...
Once again I received great customer service today. We’re so glad to do business with Shawn and company. I appreciate everything you have done for us. Thanks again Mary Sandoval
Apr 02, 2020
I went in inquiring about a used vehicle and told I had...
I went in inquiring about a used vehicle and told I had too much negative equity on my 2013 VW passat. I was coaxed and lied to about getting a new 2020 with the most rebates and the promise to keep my payment's low. I was shown One vehicle and never went over the options it came with and never given a price on the new vehicle. I was not told it was the base model and I will never come back to South Point Hyundai again and advise everyone to watch out for this dealership has liars, cheaters and swindlers. I got $500 in rebate but promised $5,000 in rebates to lure me in. This dealership is not trustworthy.
Dec 02, 2019
If you ever go here make sure you ask for Art. He...
If you ever go here make sure you ask for Art. He listened to everything that I said I needed as well as my budget. He was honest, and was really trying to find what I needed/wanted and Wasn’t just busy trying to sell me anything. He was supportive and informative every step in between. Business was quick and I was always told what I was waiting for and what steps would come next. All of the employees were accommodative to my young daughter and friend as they waited for me. All of the people I interacted with were professional and didn’t act like they were too busy to answer questions and seemed like they actually enjoyed their jobs! Shawn Hamze was also incredibly helpful with the delivery and information on my new car!
Mar 15, 2019
Shawn Hamze gave us an experiance we appreciated
Shawn made buying a car smooth, easy and quick. We were able to hold the car and pick it up at our convenience. We were in and out in an hour. No hard sales and I drove off with a vehicle we needed. Thank you Shawn. The finance person Z was fast explained all the paperwork and we were treated with respect and even had some laughter in the experiance. THANK YOU. Customers want to have a great experiance. YOU GUYS PROVIDED THIS FOR US. THANK YOU!
Therion "Bubba" Mitchell
Senior Sales Professional
Oct 30, 2019
Therion was a pleasure to work with. He was easygoing and...
Therion was a pleasure to work with. He was easygoing and wanted to get us the best deal possible. He was patient and honest which is hard to come across at a car dealership. I love my new car!!! Highly recommend working with him.
Nov 21, 2017
Great experience
It was great experience buying another car through Hyundai and for bubba to understand what I was looking for he was great and understood everything.
Nov 17, 2017
Great
Salesman was great and I would absolutely recommend this dealership and I would go back again to buy my vehicles thank you Southpoint Hyundai You guys did great
Oct 21, 2017
Great Experience
We had a great experience at South Pointe Hyundai. Bubba Mitchell our salesperson was friendly, courteous and very knowledgeable. Our experience of the staff from the front door to our final purchase was very pleasant. Great Job!!
Oct 13, 2017
My New Car Experience
I have no complaints at this time. I was very happy with the car buying experience that my husband and I had. Also, my apologies to my main car dealer, I cannot remember his name.
Jay Park
Sales Professional/Lease Return Manager
Apr 16, 2020
This process was the easiest and most professional I have...
This process was the easiest and most professional I have ever experienced. Jay was very professional and informed. I want to thank the entire team for a job well done.
Dec 10, 2019
My experience buying my Hyundai Santa Fe was the best...
My experience buying my Hyundai Santa Fe was the best from any dealership I have ever been to visit. I did not have to settle for things not wanted. Sam was excellent and very patient with me and my mini daschund. And Jerrod came to let me know everything would be ok but takes time. Service manager that say was also not trying to push me into getting a vehicle I would be unhappy with having. The financial guy was equally as helpful and put me at ease Even the lady who took my money was terrific in taking care of me. Everyone made feel like I was home as did the car.just give everyone a 20 for that day.
Dec 05, 2019
Great work and delivered quickly! Staff was friendly and...
Great work and delivered quickly! Staff was friendly and courteous. They went out of their way to ensure my car was clean on delivery. Overall great service!!
Nov 17, 2019
The sales Manager was extremely nice and helped to...
The sales Manager was extremely nice and helped to resolve problems I had with the finance department when purchasing the car. The parts dept manager is extremely nice and easy to work with. Overall I love the genesis brand.
Oct 26, 2018
Bad business
Point Blank l ask the deal rep.how many time was he going to run my credit if l allowed him an he said 1 time because l was going to go through my bank but it was going to take a few days we’ll long story short it was ran 4 times an he act like he didn’t know what was going on an would find out an call me back!Never heard from him agin!
Zocimo "Z" Ugarte
Finance Director
May 29, 2020
Hyundai Salesman Goes the Extra Mile and Then Some!!!!
Buying a car is one of my least favorite things to do - right up there with dental work or dealing with lawyers. Most car dealerships are all about them! Sure they make it seem like they really care about you, the buyer, but their actions often show otherwise. My experience with South Point Hyundai was a rare exception! I attribute this both to the dealership and especially the salesperson I worked with - Timmy Wiles. So I was in the process of moving from San Diego to Austin. I needed a new SUV, and I wanted to take advantage of all these Covid deals. However, I didn't want to buy one from a dealer in San Diego and then have to drive it to Austin. So I needed to find a dealership in Austin who would work with me - remotely. This required a little creativity and a lot of willingness. I messaged a handful of dealerships in Austin one night, and to my surprise when I woke up the next day, I got a text from Timmy Wiles at South Point Hyundai (bright and early). Timmy was on point. He listened to my needs, hustled to find the Santa Fe we wanted, and then worked with us to make a great deal. He really went the extra mile to get us the incredible financing offer of no payments for 120 days, zero money down, and 0% interest. He got his finance team to overnight me all the paperwork, so I could work this deal remotely. Timmy even went the extra mile to refer me to local car insurance resources. I'm a tough and demanding buyer. I expect a lot for my business. South Point Hyundai and their super star, customer-conscious salesperson Timmy Wiles really earned my business and respect. One last thing I wanted to mention. We flew to Austin on a Sunday to start out new life. We had hoped to pick up our new Santa Fe upon arrival. However, the dealership was closed on Sundays. But our sales guy Timmy offered to pick us up at the airport in our new SUV. Who does something that kind these days? I can't say enough about the dealership and Timmy Wiles. If you're in the market for a new or used vehicle, give some strong consideration to South Point Hyundai, and ask for Timmy Wiles as your salesperson. In my experience, you can't go wrong!
May 28, 2020
2020 Hyundai Sonata
I received an email on May 19th from South Point Hyundai that I was in an excellent position to upgrade my 2018 Sonata, so I called Tim Wiles the same day at 11:19am and I explained to Tim about the email that I've received and he ask when can I come out to have my car appraised and I said I will be out there by 4:45pm. I would like to thank each and one of you from the bottom of my heart for making it possible for me to drive the car that I dream of having off of the lot on May 19th.
May 20, 2020
Great place and easy to get to and chaz is amazing...car...
Great place and easy to get to and chaz is amazing...car could have been detailed a little better!!!.i would recommend them to anyone!!!
Apr 15, 2020
Amazing people, help me with everything I need. Thank you...
Amazing people, help me with everything I need. Thank you R for helping us and I look forward to doing business with you again in the future.
Mar 23, 2020
They did a great job. Thanks to everyone that helped in...
They did a great job. Thanks to everyone that helped in the purchase and the service on the car when I got my oil changed
Carlos Aguilar
Sales Consultant
Apr 25, 2020
Today my sister had an appointment to purchase her first...
Today my sister had an appointment to purchase her first car (how excited and nerve wrecking at the same time)! The salesman who helped us (Carlos Aguilar) was on time, and was very professional. Carlos brought out the car for us to inspect/test drive. We signed papers and were out the door. I was very impressed to be in and out of a dealership in just roughly under 2.5 hours. Thank you so much for your knowledge and patience. We are satisfied customers and most likely will be returning for another vehicle soon.
Apr 22, 2020
South Pointe Hyundai is quick to respond and takes care...
South Pointe Hyundai is quick to respond and takes care of their customer to give individual attention. We are repeat customers and will continue buying cars from the Pre-Own Sales department. Carlos Aguilar had all our paperwork ready and the car detailed when we arrived. He is professional, courteous and caring. Jeff Allen gave us a great price while Miles in finance processed us quickly and efficiently.
Apr 01, 2020
South Point Hyundai is our new, favorite and only...
South Point Hyundai is our new, favorite and only dealership that my family will ever purchase a vehicle from. Carlos, Jeff and Riley went above and beyond their sales and customer service skills to help me and my Spouse get the best deal ever, not to mention their full transparency when it came time to show us the numbers. I recommend this dealership to my family and friends
Feb 22, 2020
Jeff Allen the sales manager instantly set my appointment...
Jeff Allen the sales manager instantly set my appointment with service up with no questions asked. When I arrived, Carlos made me comfortable and gave me updates throughout the duration of my stay. Daniel, the mechanic, repaired my vehicle with speed and efficiency. I will always purchase my vehicles from South Point Hyundai.
Dec 27, 2019
Great service from Carlos Aguilar in getting my son in...
Great service from Carlos Aguilar in getting my son in his first car. Smooth transactions all the way around. If u are in the market for a new car I would recommend seeing my man at South Point Hyundai. He help us get a great market price and low intrest rate on his first car. Wow.
Jeff Allen
Pre-Owned Sales Director
Apr 22, 2020
South Pointe Hyundai is quick to respond and takes care...
South Pointe Hyundai is quick to respond and takes care of their customer to give individual attention. We are repeat customers and will continue buying cars from the Pre-Own Sales department. Carlos Aguilar had all our paperwork ready and the car detailed when we arrived. He is professional, courteous and caring. Jeff Allen gave us a great price while Miles in finance processed us quickly and efficiently.
Apr 01, 2020
South Point Hyundai is our new, favorite and only...
South Point Hyundai is our new, favorite and only dealership that my family will ever purchase a vehicle from. Carlos, Jeff and Riley went above and beyond their sales and customer service skills to help me and my Spouse get the best deal ever, not to mention their full transparency when it came time to show us the numbers. I recommend this dealership to my family and friends
Feb 22, 2020
Jeff Allen the sales manager instantly set my appointment...
Jeff Allen the sales manager instantly set my appointment with service up with no questions asked. When I arrived, Carlos made me comfortable and gave me updates throughout the duration of my stay. Daniel, the mechanic, repaired my vehicle with speed and efficiency. I will always purchase my vehicles from South Point Hyundai.
Dec 10, 2019
My experience buying my Hyundai Santa Fe was the best...
My experience buying my Hyundai Santa Fe was the best from any dealership I have ever been to visit. I did not have to settle for things not wanted. Sam was excellent and very patient with me and my mini daschund. And Jerrod came to let me know everything would be ok but takes time. Service manager that say was also not trying to push me into getting a vehicle I would be unhappy with having. The financial guy was equally as helpful and put me at ease Even the lady who took my money was terrific in taking care of me. Everyone made feel like I was home as did the car.just give everyone a 20 for that day.
Nov 23, 2019
Great experience all the way! Tyler was great,...
Great experience all the way! Tyler was great, Management- Jeff & Miles were great & very helpful! I would recommend South Point Hyundai to anyone i know. Thanks
Sonny Naser
General Sales Manager
May 28, 2020
2020 Hyundai Sonata
I received an email on May 19th from South Point Hyundai that I was in an excellent position to upgrade my 2018 Sonata, so I called Tim Wiles the same day at 11:19am and I explained to Tim about the email that I've received and he ask when can I come out to have my car appraised and I said I will be out there by 4:45pm. I would like to thank each and one of you from the bottom of my heart for making it possible for me to drive the car that I dream of having off of the lot on May 19th.
May 25, 2020
Purchase new 2020 Elantra as College Grad gift for grandson
Outstanding, friendly, knowledgeable with an awesome lineup of great cars! My grandson got a great preview of how a high quality auto dealership works! Eddie Clark, David Cantu, Sonny Nasar and Riley Stevens were fantastic and felt like family in the transaction. I have sent family members as well as friends to buy at this dealership and all (Approximately 40) have come back expressing their pleasure and satisfaction with the car they bought and the pleasant, knowledgeable people of South. Point Hyundai! Always enjoy buying a car there!
Apr 12, 2020
I was taken care above and beyond expectations. Gilbert...
I was taken care above and beyond expectations. Gilbert did an awesome job providing me the process and walkthrough my vehicle when my vehicle was returned to me.
Nov 17, 2019
The sales Manager was extremely nice and helped to...
The sales Manager was extremely nice and helped to resolve problems I had with the finance department when purchasing the car. The parts dept manager is extremely nice and easy to work with. Overall I love the genesis brand.
Oct 21, 2019
New vehicle purchases
Jesse was an unbelievable help in my new Santa fe purchase! I highly recommend her and the whole team for any new car needs. The whole process was completely painless!
David Cantu
New Car Sales Manager
May 25, 2020
Purchase new 2020 Elantra as College Grad gift for grandson
Outstanding, friendly, knowledgeable with an awesome lineup of great cars! My grandson got a great preview of how a high quality auto dealership works! Eddie Clark, David Cantu, Sonny Nasar and Riley Stevens were fantastic and felt like family in the transaction. I have sent family members as well as friends to buy at this dealership and all (Approximately 40) have come back expressing their pleasure and satisfaction with the car they bought and the pleasant, knowledgeable people of South. Point Hyundai! Always enjoy buying a car there!
May 13, 2016
Hyundai Experience
Everyone was great! They didn't take up our time and got right to the point. Very friendly staff. Enjoyed the experience. I would recommend Southpoint Hyundai.
May 03, 2016
good
Good experience at your place David help a lot thanks for the nice new car I like a lot Especially the color David called me back after 2 days from getting the car to make sure everything is ok
Apr 19, 2016
New sonata! 2nd time exchange program
I really wish that my previous experience was better with the veloster. I really enjoy my new sonata and im glad I made that decision.
Mar 15, 2016
Service
We were greeted by Patrick who knew us by name and which car we had discussed. We communicated with him prior to our arrival from England. He had already selected the cars of interest and we made our choice quickly. We returned the next day to purchase the car. He was helpful professional and delightful.
Mike Ortiz
Internet Sales Director
May 27, 2020
Mike has been extremely helpful in my search for a new...
Mike has been extremely helpful in my search for a new car. I came to him wanting to build my credit and ended up getting more out of working together than I ever imagined at any dealership. His customer service has built a long-term trust that I can always count on. loyalty has a whole new meaning for me, thanks Mike!
May 13, 2020
This teams helps customers!
Mike was excellent through the entire process. Riley knows how to finance. Contact this dealership when you are ready to purchase. This was a fast and easy process.
Mar 03, 2020
Mike Ortiz was the best he made feel very comfortable, my...
Mike Ortiz was the best he made feel very comfortable, my daughter and I was really impressed by the way he took care us. Thank you
Jan 31, 2020
Mike Ortiz did an AWESOME job putting me in a 2020 KONA...
Mike Ortiz did an AWESOME job putting me in a 2020 KONA Limited. Great price, very professional. Everyone I talked to at the dealer was very professional and courteous. HIGHLY RECOMMENDED!
Nov 01, 2019
Helped my daughter get into her car and was pleasantly...
Helped my daughter get into her car and was pleasantly nice. Very quick on response and documents delivered exactly like he said. Great job. Thank you
Eric Whitley
Sales Consultant
Dec 15, 2017
Excellent Service
From internet sales staff to sales staff to financing staff everyone was excellent. They worked out a fair deal for me even thou i had negative equity on my trade-in. Only comment would be that the process took over 3 hours.
Dec 14, 2017
Steve H
My wife and I experienced excellent customer service. Our sales person demonstrated a no pressure approach that focused on our needs and helped us to have a very positive buying experience. I will definitely return to South Point Hyundai and will recommend the dealership to others.
Dec 09, 2017
Great Experience
I had a wonderful experience leasing my car from Eric. He made the process very easy. I felt like he was a great consultant and wanted to get me in the right car for me. I left feeling great and happy with the lease agreement I had made.
Dec 07, 2017
Great job
I had a great experience working with Eric. Due to the fact that I need to use adaptive equipment to drive, my situation is a bit unique and Eric was patient and available throughout the entire process. I am loving the vehicle that I am in! I did end up spending a little more than I wanted to but Eric was easy to work with throughout the negotiation process. I was told by the adaptive equipment installation company about the sales tax exemption that I qualify for due to my disability and although he did not know about it before, Eric was very helpful in taking care of that process for me. I recommend the dealership as a whole offer this to people on the front end as it would seem like exemplary service from a customer service point of view. However, I really appreciated Eric's willingness to help me with my paperwork! All in all, the process of getting into a new car was as easy as it could be considering the additional steps needed in my case and I will continue to recommend yall to people I know. Although one thing that speaks to the dealership and not Eric as an individual is that the bathrooms are in very poor condition. I think yall could really improve the client experience by making the restrooms a little more palatable.
Dec 01, 2017
Wonderful Experience!
Our salesman, Eric Whitley, was by far one of the best sales people I have ever worked with I would highly recommend him to anyone looking for a new car.
Eddie Gomez
Invenotry Manager
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Oct 30, 2019
Bethany is amazing! She was very responsive, had the car...
Bethany is amazing! She was very responsive, had the car waiting for us when we arrived at the dealership, and took great care of us. Eddie was amazing too! They both went above and beyond to make sure we were happy and satisfied customers. Bethany even followed up with us the next day to see if we had any questions and promptly called back with answers. Miles in finance also did a great job. Thank you for the awesome customer service!
Jan 16, 2018
Very impressed
I just want to say that Bryan Escobar and the sales team there worked with me. Bryan took the time to look for the car that I wanted and made the whole experience hassle free I am very pleased with everything. I would definitely recommend this place to everyone.
Dec 14, 2017
Great job fellas!
I felt very comfortable workng w/ these guys & I will definitely recommend SPH in the future. I even introduced them to my mom the next day when we came in to finish the paperwork & everyone was friendly w/ her also!
Nov 16, 2017
Great sales person and staff
Our sales person, Shawn, listened to our needs and delivered. He is very knowledgeable on the features of our new Hyundai Elantra. I really appreciate the way he took the time to explain the safety features to my wife, including setting up her mobile phone with the car's Bluetooth link. And we were very impressed with the finance department; they worked hard to get us approved with a great interest rate and the final paperwork went smoothly. We will definitely be back to shop for our next car. Thank you, South Point Hyundai!!!
Art Liscano
Sales Consultant
May 28, 2020
Shawn did a great job. Was upfront, honest and got me a...
Shawn did a great job. Was upfront, honest and got me a good. No hidden fees. Very happy with the deal and our new Santa Fe!
May 02, 2020
Art was very helpful knowledgeable about his cars. Made....
Art was very helpful knowledgeable about his cars. Made. It very easy to purchase without our ant hassle. Miles in finance and Jim H. Also made this possible
Apr 18, 2020
Amazing customer service. I felt respected and was...
Amazing customer service. I felt respected and was treated very well, got the lowest rate with a huge thanks to art. I will be buying from him again in the future.
Apr 15, 2020
Amazing people, help me with everything I need. Thank you...
Amazing people, help me with everything I need. Thank you R for helping us and I look forward to doing business with you again in the future.
Mar 24, 2020
Friendly and Knowledgeable
I would definitely recommend this place! The salesperson was AWESOME! He was very friendly and knowledgeable of the car we bought. I am sending my daughter to buy a car soon! Thanks and keep up the good work!
Sam Sakbani
Sales Consultant
May 30, 2020
Sam S. makes the process easy. I have never dealt with...
Sam S. makes the process easy. I have never dealt with sales person that knows more about cars—not just Hyundai but other brands as well. Highly recommend.
Mar 23, 2020
They did a great job. Thanks to everyone that helped in...
They did a great job. Thanks to everyone that helped in the purchase and the service on the car when I got my oil changed
Dec 10, 2019
My experience buying my Hyundai Santa Fe was the best...
My experience buying my Hyundai Santa Fe was the best from any dealership I have ever been to visit. I did not have to settle for things not wanted. Sam was excellent and very patient with me and my mini daschund. And Jerrod came to let me know everything would be ok but takes time. Service manager that say was also not trying to push me into getting a vehicle I would be unhappy with having. The financial guy was equally as helpful and put me at ease Even the lady who took my money was terrific in taking care of me. Everyone made feel like I was home as did the car.just give everyone a 20 for that day.
Dec 09, 2017
2nd car
Im getting my 2nd car from sam , this guy is realy easey to work with and sonny is always very welcoming and friendly defenenty recomend this place
Dec 07, 2017
Great Work Guys
I had a big order to fill and these guys took care of me as needed. I needed to trade in 2 cars towards 4 new ones
Riley Stevens
Finance Manager
May 28, 2020
2020 Hyundai Sonata
I received an email on May 19th from South Point Hyundai that I was in an excellent position to upgrade my 2018 Sonata, so I called Tim Wiles the same day at 11:19am and I explained to Tim about the email that I've received and he ask when can I come out to have my car appraised and I said I will be out there by 4:45pm. I would like to thank each and one of you from the bottom of my heart for making it possible for me to drive the car that I dream of having off of the lot on May 19th.
May 25, 2020
Purchase new 2020 Elantra as College Grad gift for grandson
Outstanding, friendly, knowledgeable with an awesome lineup of great cars! My grandson got a great preview of how a high quality auto dealership works! Eddie Clark, David Cantu, Sonny Nasar and Riley Stevens were fantastic and felt like family in the transaction. I have sent family members as well as friends to buy at this dealership and all (Approximately 40) have come back expressing their pleasure and satisfaction with the car they bought and the pleasant, knowledgeable people of South. Point Hyundai! Always enjoy buying a car there!
May 23, 2020
Once again I received great customer service today. We’re...
Once again I received great customer service today. We’re so glad to do business with Shawn and company. I appreciate everything you have done for us. Thanks again Mary Sandoval
May 13, 2020
This teams helps customers!
Mike was excellent through the entire process. Riley knows how to finance. Contact this dealership when you are ready to purchase. This was a fast and easy process.
Apr 16, 2020
This process was the easiest and most professional I have...
This process was the easiest and most professional I have ever experienced. Jay was very professional and informed. I want to thank the entire team for a job well done.
Sheldon Boyce
Sales Consultant
May 15, 2020
Very enjoyable.
This is the first time I've actually enjoyed buying a new car. Sheldon made the whole experience what it was. He goes out of his way to make sure you have a great experience. I would certainly recommend him.
Mar 05, 2020
Working with Sheldon at South Point was great. He listens...
Working with Sheldon at South Point was great. He listens and has a respectful approach. He is knowledgeable about available cars, their features and all the tech advancements and packages available. The 2020 Sonata I purchased far exceeded my expectations and Sheldon was a big factor in helping with the experience. He respected my time and worked with key folks in management (Jared) and finance (Miles) to make sure I got the best deal. Delivery of the car was super smooth and he ensured I knew its key features as well as some of the “party tricks” – which the Sonata does really well (novel trunk release feature, close to semi-autonomous driver assist features). I’m sure I’ll be back at South Point for more purchases!
Feb 16, 2020
This dealership worked with me to get me the car of my...
This dealership worked with me to get me the car of my dreams. Thank you so much to Sheldon Boyce. He is the best! South Point Hyundai has the best deals around.
Jan 08, 2020
Sheldon was a joy to work with
I'm confident that we would not have completed the purchase of our new Hyundai Tucson if we had not been working with Sheldon. We had a deal we were willing to make. Sheldon genuinely seemed to have our interests at heart when interfacing with his management. He made the deal happen.
Nov 09, 2018
Great Car-buying Experience
Mr. Boyce was extremely helpful in my getting the car I wanted. He made it a point to make sure that I was completely satisfied with my purchase, and in and out as quickly as possible.
Tom Williamson
Sales Consultant
Feb 02, 2020
Arrived abut 1pm . Took about 10 mins before I was asked...
Arrived abut 1pm . Took about 10 mins before I was asked if I was helped . I requested oil change ,rotation of tires and windshield fluid . The lady who helped me was pleasant and knowledgeable.My timeline was 1 1/2 hours but actually completion was less than an hour .
Dec 10, 2019
My experience buying my Hyundai Santa Fe was the best...
My experience buying my Hyundai Santa Fe was the best from any dealership I have ever been to visit. I did not have to settle for things not wanted. Sam was excellent and very patient with me and my mini daschund. And Jerrod came to let me know everything would be ok but takes time. Service manager that say was also not trying to push me into getting a vehicle I would be unhappy with having. The financial guy was equally as helpful and put me at ease Even the lady who took my money was terrific in taking care of me. Everyone made feel like I was home as did the car.just give everyone a 20 for that day.
Dec 03, 2019
My husband and I purchased our Palisade at South Point...
My husband and I purchased our Palisade at South Point Hyundai and we were very impressed by the service and attention we received. Tom and Eddie were the folks we dealt with and they were professional, courteous, and accommodating. Most importantly, in no way did they attempt to pressure us or sell us anything we did not want. We actually drove up to Austin from Edinburg to purchase our vehicle and the trip was more than worth it. I would definitely recommend South Point Hyundai to anyone looking to purchase a vehicle.
May 31, 2019
Service
We were helped by Tom Williamson, who was very professional, thorough, patient and on the ball. This is my 5th Hyundai and Tom and the staff there were awesome. They totally understood my frustration with the lease I had going on on a Tucson, which I had also gotten there and did a great job in getting me out of it and into a Santa Fe. We have been very pleased with all the Hyundais we have purchased at South Point, but this time was our best experience, all starting and ending with Tom. Thanks, Cindy Johnson
May 25, 2019
Love my New Tucson; love my dealership - South Point Hyundai
If you want to get a great deal on a great vehicle from great folks, come to see Tom Williamson at South Point Hyundai. I felt comfortable from the minute I walked in and was greeted by Tom, Tracy, Sonny, Victor, Ms. Lorraine, and others of their great staff. These folks worked hard to help me get an excellent deal - they’ll do the same for you! I know I didn’t just buy a car - I made some fine friends!
Patricia Malmgren
Service Consultant
May 21, 2020
Patricia Malmgren is hands down the best service advisor...
Patricia Malmgren is hands down the best service advisor I've had the pleasure to deal with. Her concern for me, not only as a customer but a person is beyond compare. The dealership is clean and the staff are friendly. Fast turnaround on the recall repairs, and understanding that I need to wait due to being from out of town.
May 12, 2020
Excellent customer service in the service department! I...
Excellent customer service in the service department! I have a personal service Rep., Patricia Malmgren, who is fantastic, I can trust her, and she treats me with respect! sincerely, Doris Kramer.
Apr 25, 2020
Patricia is an excellent advisor and I really appreciate...
Patricia is an excellent advisor and I really appreciate the personal touch the technician gave to my vehicle. I would definitely recommend making south point hyundai my car's home dealership.
Apr 23, 2020
Patricia was very helpful in my last experience and I...
Patricia was very helpful in my last experience and I will always recommend her when I take my grand daughters car in every schedule to the dealership.
Apr 19, 2020
Liked the valet service during the pandemic!
We're so glad that South Point offers a complimentary valet service during the pandemic! We had a recall, and the car was fixed quickly. The valet service that Pedro offered was superb, and Patricia was very helpful too!
Gopal Patel
Sales Consultant
Aug 23, 2017
Very good experience
Like I mentioned in my last "additional comments", Gopal was very professional and friendly. He has no rush in closing the deal, talking about the car, or taking time during the test drive. I really appreciate that... it helped us feel comfortable and not rushed. He was friendly and personable, honest and helpful. Would definitely recommend him as a sales staff. Same goes for Matthew, who helped us during the post-purchase experience.
Dec 29, 2016
2016 New Car Purchase
Great place to purchase a car & friendly staff. I would buy another vehicle here again. One thing that was forgotten was the paper plates but Kevin came by & delivered them personally.
Jul 27, 2016
Dealership and service review.
I'm so grateful to the all the folks I met. Everyone was knowledgable and friendly. Thank you! Thank you! And thank you again! Also Thumbs up to Gilbert and Meagan in the service department!
Jul 01, 2016
Great
Been with hyundai with 2 years and would continue business with them. The staff is always friendly and great. Gopal took care off all of our needs and wants of what we were looking for.
Mar 24, 2016
A very pleasant Saturday buying experience
We have not purchased a new car in 20 years because our last dealership experience was so intimidating. Carmax had been or sole car buying experience for the last 10 years (two cars), but that has all changed after spending time with Gopal and the crew at Southpoint. We love our brand new Sonata Hybrid and will return to the dealership for our next car buy.
Gilbert Cisneros
Service Consultant
May 21, 2020
I’m very happy with the quality and service I received by...
I’m very happy with the quality and service I received by Gilbert Cesneros of South Point Hyundia. His contribution was above and beyond!!! I could not have been more impressed with Mr Cesneros Regards Mike O’Shaughnessy
May 15, 2020
South point Hyundai has helped me with my Genesis for the...
South point Hyundai has helped me with my Genesis for the last 5 years and I wouldn’t go anywhere else. The service team led by Gilbert Cisneros are the best!
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Apr 12, 2020
I was taken care above and beyond expectations. Gilbert...
I was taken care above and beyond expectations. Gilbert did an awesome job providing me the process and walkthrough my vehicle when my vehicle was returned to me.
Mar 28, 2020
Thank you Gilbert for your continued expertise and...
Thank you Gilbert for your continued expertise and excellent customer support. You are the best and I appreciate all you do to take care of your customers. I am grateful you guys are available to service and maintain vehicles for those of us under essential business sectors that depend on our cars more than ever during this health crisis.
Mari Guerra
Service Consultant
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Apr 01, 2020
Took my vehicle in for transmission issues was lucky to...
Took my vehicle in for transmission issues was lucky to get it replace all under warranty all thanks to mari for being such a great advisor
Mar 28, 2020
Great service, friendly staff. The wait was was a little...
Great service, friendly staff. The wait was was a little long, but expected due to the circumstances. But overall everything went well. Car performance was excellent after work was done.
Mar 09, 2020
It was easy and simple to make an appointment online....
It was easy and simple to make an appointment online. Great service and great follow up. Would highly recommend if you need any service to your Hyundai.
Tim Palmer
Sales Consultant
Apr 12, 2020
I was taken care above and beyond expectations. Gilbert...
I was taken care above and beyond expectations. Gilbert did an awesome job providing me the process and walkthrough my vehicle when my vehicle was returned to me.
Jan 28, 2020
I had a great experience buying our car for our daughters...
I had a great experience buying our car for our daughters graduation gift. She loves her new car! Tim Palmer was a great salesman. Thank you, Andy Cerda
Dec 17, 2019
Carter was very helpful and knowledgeable about their...
Carter was very helpful and knowledgeable about their product. He explained everything to me and made it very easy to buy a car. Highly recommended.
Jim Hayth
General Manager
May 02, 2020
Art was very helpful knowledgeable about his cars. Made....
Art was very helpful knowledgeable about his cars. Made. It very easy to purchase without our ant hassle. Miles in finance and Jim H. Also made this possible
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Malissa Vela
Service Consultant
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Mar 23, 2020
They did a great job. Thanks to everyone that helped in...
They did a great job. Thanks to everyone that helped in the purchase and the service on the car when I got my oil changed
Timmy Wiles
Sales Consultant
May 29, 2020
Hyundai Salesman Goes the Extra Mile and Then Some!!!!
Buying a car is one of my least favorite things to do - right up there with dental work or dealing with lawyers. Most car dealerships are all about them! Sure they make it seem like they really care about you, the buyer, but their actions often show otherwise. My experience with South Point Hyundai was a rare exception! I attribute this both to the dealership and especially the salesperson I worked with - Timmy Wiles. So I was in the process of moving from San Diego to Austin. I needed a new SUV, and I wanted to take advantage of all these Covid deals. However, I didn't want to buy one from a dealer in San Diego and then have to drive it to Austin. So I needed to find a dealership in Austin who would work with me - remotely. This required a little creativity and a lot of willingness. I messaged a handful of dealerships in Austin one night, and to my surprise when I woke up the next day, I got a text from Timmy Wiles at South Point Hyundai (bright and early). Timmy was on point. He listened to my needs, hustled to find the Santa Fe we wanted, and then worked with us to make a great deal. He really went the extra mile to get us the incredible financing offer of no payments for 120 days, zero money down, and 0% interest. He got his finance team to overnight me all the paperwork, so I could work this deal remotely. Timmy even went the extra mile to refer me to local car insurance resources. I'm a tough and demanding buyer. I expect a lot for my business. South Point Hyundai and their super star, customer-conscious salesperson Timmy Wiles really earned my business and respect. One last thing I wanted to mention. We flew to Austin on a Sunday to start out new life. We had hoped to pick up our new Santa Fe upon arrival. However, the dealership was closed on Sundays. But our sales guy Timmy offered to pick us up at the airport in our new SUV. Who does something that kind these days? I can't say enough about the dealership and Timmy Wiles. If you're in the market for a new or used vehicle, give some strong consideration to South Point Hyundai, and ask for Timmy Wiles as your salesperson. In my experience, you can't go wrong!
May 28, 2020
2020 Hyundai Sonata
I received an email on May 19th from South Point Hyundai that I was in an excellent position to upgrade my 2018 Sonata, so I called Tim Wiles the same day at 11:19am and I explained to Tim about the email that I've received and he ask when can I come out to have my car appraised and I said I will be out there by 4:45pm. I would like to thank each and one of you from the bottom of my heart for making it possible for me to drive the car that I dream of having off of the lot on May 19th.
Eddie Carter
Sales Consultant
May 25, 2020
Purchase new 2020 Elantra as College Grad gift for grandson
Outstanding, friendly, knowledgeable with an awesome lineup of great cars! My grandson got a great preview of how a high quality auto dealership works! Eddie Clark, David Cantu, Sonny Nasar and Riley Stevens were fantastic and felt like family in the transaction. I have sent family members as well as friends to buy at this dealership and all (Approximately 40) have come back expressing their pleasure and satisfaction with the car they bought and the pleasant, knowledgeable people of South. Point Hyundai! Always enjoy buying a car there!
Bethany Cullen
BDC
Oct 30, 2019
Bethany is amazing! She was very responsive, had the car...
Bethany is amazing! She was very responsive, had the car waiting for us when we arrived at the dealership, and took great care of us. Eddie was amazing too! They both went above and beyond to make sure we were happy and satisfied customers. Bethany even followed up with us the next day to see if we had any questions and promptly called back with answers. Miles in finance also did a great job. Thank you for the awesome customer service!
Chaz Hatchett
Sales Consultant
May 20, 2020
Great place and easy to get to and chaz is amazing...car...
Great place and easy to get to and chaz is amazing...car could have been detailed a little better!!!.i would recommend them to anyone!!!
James McArdle
Service Director
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Tyler Odom
Pre-Owned Sales Manager
Nov 23, 2019
Great experience all the way! Tyler was great,...
Great experience all the way! Tyler was great, Management- Jeff & Miles were great & very helpful! I would recommend South Point Hyundai to anyone i know. Thanks
Carter Palmer
Sales Consultant
Mar 23, 2020
They did a great job. Thanks to everyone that helped in...
They did a great job. Thanks to everyone that helped in the purchase and the service on the car when I got my oil changed
Robert Parden
Sales Consultant
Oct 26, 2019
Great Service
Southpoint Hyundai in Austin was an awesome dealer that made the buying experience comfortable and enjoyable. I would recommend this dealer to friends and family.
JP Sierra
Parts Director
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Bailey Sweatman
Genesis Concierge
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Corey Witherow
Service Foreman
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
