Meet Our Staff
Sales
Shawn Hamze
Senior Sales Professional
Therion "Bubba" Mitchell
Senior Sales Professional
Jay Park
Sales Professional/Lease Return Manager
Carlos Aguilar
Sales Consultant
Samuel Estaniss
Sales Consultant
Art Liscano
Sales Consultant
Sheldon Boyce
Sales Consultant
Sam Sakbani
Sales Consultant
Pouya Yahyavi
Sales Consultant
Carter Palmer
Sales Consultant
Gopal Patel
Sales Consultant
Anthony Blount
Sales Consultant
Tim Palmer
Sales Consultant
Timmy Wiles
Sales Consultant
Derrick Far
Sales Consultant
Valentina Felska
Sales Consultant
Pedro Romero
Sales Consultant
Bethany Cullen
BDC
Tom Williamson
Sales Consultant
Management
Sonny Naser
General Sales Manager
Mike Ortiz
New Car Sales Manager
Jeff Allen
Pre-Owned Sales Director
Jared Castille
New Car Sales Manager
Eddie Gomez
Invenotry Manager
Jim Hayth
General Manager
Steve Borke
Vehicle Exchange Manager
Tyler Odom
Pre-Owned Sales Manager
JP Sierra
Parts Director
Donnie Wetsel
Fixed Operations Director
Finance
Riley Stevens
Finance Manager
James Fisher
Finance Manager
Sheldon Hoffman
Finance Manager
Anthony Perez
Finance Manger
Service
Gilbert Cisneros
Service Consultant
Corey Witherow
Service Foreman
Carolyn Smith
Genesis Concierge
Andrew DeLeon
Service Advsior
Chris Hoelter
Service Advisor
Preston Botkin
Prior Approvals / Inventory
Shawn Hamze
Senior Sales Professional
Jul 26, 2021
Shawn has been amazing to me and family for years. I know...
Shawn has been amazing to me and family for years. I know we are always in good hands with him and Hyundai I recommend him to anyone
Jul 08, 2021
Shawn and Sam took great care of us. The entire...
Shawn and Sam took great care of us. The entire experience was great. No hassle, professional, and courteous. We could not have been more pleased with our purchase.
Jul 07, 2021
After looking at cars online and calling dealerships...
After looking at cars online and calling dealerships around the area only to hear that they were selling out of Rav 4s, I decided to go directly to this dealership and see if they still had one I saw online in stock. We walked in without an appointment and were lucky to be greeted by Shawn Hamze, who went above and beyond in helping us. He was patient and answered all of our questions, was fast and efficient in pulling the car up, test-driving, and getting all paperwork in order. The staff was very friendly and I feel like this car was a great deal compared to other prices online. 10/10, a wonderful sales experience with Shawn!
Jun 29, 2021
Shawn is a wonderful salesman. He's always donne his best...
Shawn is a wonderful salesman. He's always donne his best to get me the car I want I trust him and will continue to fo business with him and refer family and friends.
Jun 27, 2021
Shawn was amazing. I walked into South Point and he...
Shawn was amazing. I walked into South Point and he remembered seeing me walk around the night before. He showed me the last SEL Plus they had and I knew I had to get it. He made the car buying process so smooth and easy. If the rest of the team is just like him, I will always go back to South Point Hyundai.
Therion "Bubba" Mitchell
Senior Sales Professional
Jul 21, 2021
Bubba Mitchell took good care of me like he has for my...
Bubba Mitchell took good care of me like he has for my entire family and got me into the car I wanted at a competitive price. Thank you to Bubba and the team at Hyundai
Jul 21, 2021
Bubba was such a pleasure to work with. He worked...
Bubba was such a pleasure to work with. He worked tirelessly with my father to find me what I wanted and what I could afford. He is kind, personable, and knows how to make a customer happy. I would recommend Bubba to anyone looking for a car. I won’t go through anyone else to get a car from now on!
Jul 06, 2021
Mr. Bubba Mitchell was AMAZING!!! We received top shelf...
Mr. Bubba Mitchell was AMAZING!!! We received top shelf treatment from start to finish. If you are in the market for a new car please contact Mr. Mitchell, you won’t be disappointed. We simply can’t thank you enough !!!
Jun 26, 2021
Bubba was a great salesman. We gave him our budget and he...
Bubba was a great salesman. We gave him our budget and he showed us several cars that were in our price range. Once we found a car, he got a discount so that our bank would approve the loan. He was friendly and informative. Go to South Point and ask for Bubba he is the best.
Jun 21, 2021
Bubba was very professional, walked us through the...
Bubba was very professional, walked us through the process and made sure all of our questions were answered. Highly recommend!
Jay Park
Sales Professional/Lease Return Manager
May 29, 2021
Jay Park showed the new GV80 and he was very...
Jay Park showed the new GV80 and he was very knowledgeable. May consider getting the new GV80 soon. We'll be in touch. Thank you
May 23, 2021
We have just returned home from purchasing our new car...
We have just returned home from purchasing our new car from South Point and Jay P. This was our first time buying a new car and Jay made the process very easy. We loved the atmosphere at South Point Hyundai, busy with sales but all the employees could not have been nicer - even gave our son some pizza that was going! Jay gave us space to browse the cars, great knowledge of each model and honest about model vs price/specs. We will be buying a second car at the end of the year and this will be where we will be going.
May 20, 2021
Love my new purchase and Jay teachig me all about my new...
Love my new purchase and Jay teachig me all about my new car. Finance team worked hard of us as well. This is my second purchase from South Point and I will be back for the next one as well!
Apr 30, 2021
They can improve by doing their job in the service...
They can improve by doing their job in the service department. I had my vehicles towed there because it wouldn’t start and the one time it did, it was smoking. I figured I’d take it to dealer because of recalls that may be the cause of the smoking engine. Also thought they could do state inspection and oil change. My vehicle sat there for 3 or 4 days and only thing done was charge the battery. They followed up with ~ $2k worth of work that had nothing to do with anything. No state inspection done even though they said the did it, so they called me several times demanding pay, but I was at WORK doing my job successfully. Finally got some free time and made payment. Get a call ~ 2days later stating they never did the inspection after all and if I would like to come in and do it since I already paid. I said NO and wanted refund. Well, I had to argue over a couple days to get the refund. Worst place you can take your car. Salesman are your typical vultures and are not “friendly” if you’re not serious about purchasing. Never buying Hyundai brand again. This place ruined it for me.
Apr 25, 2021
Can not say enough about how smooth everyone made this...
Can not say enough about how smooth everyone made this happen,from Carlos and Pedro in sales to Fisher in finance and to Jay who went over some aspects of the car. Thank you all again.
Sonny Naser
General Sales Manager
Jun 12, 2021
This is the 3rd Hyundai I’ve bought from South Point, and...
This is the 3rd Hyundai I’ve bought from South Point, and once again I am extremely happy with my purchase. Sam Estaniss was very helpful and informative, very patient with me in deciding on which Santa Fe I wanted most. Extremely happy!!!
Mar 30, 2021
Anthony & Sonny are wonderful people to work with!...
Anthony & Sonny are wonderful people to work with! They’ll do anything to make sure you get you approved, and they will go over details about the process. They’ll make sure you are 100% comfortable with new car before you head out! I wouldn’t be able to get my new car without them. Highly recommended!!
Mar 23, 2021
We drove 2 hours to go see 2 used cars next door at the...
We drove 2 hours to go see 2 used cars next door at the Audi dealership. I’d been working with a salesman there and he had them ready for me when we got there. As we finally pulled up, someone else was pulling up in my car that I was pretty sure I was going to get. They had just finished test driving it and bought it. We were just 10 minutes too late. I was pretty upset so we walked next door to the Hyundai dealership and were immediately greeted by friendly, personable people. I told them I was in the market for a Palisade and Jay came up and showed them to us. He was extremely knowledgeable about them and taught me everything I needed to know without wasting any of our time. He was honest, caring, smart and efficient. We were given a better deal on the Palisade, but less on my trade. I started feeling unsure about it and decided to go home and think about it, and then the sales managers Mike and Sonny came in and made sure we were happy by offering me what the other dealerships were for my trade, making them the best deal. Not only did I get the best deal, but I felt taken care of, I felt like I was valued by being there. I’ve been to a lot of dealerships searching for the right car and the right deal, but it’s about more than that. There are so many yucky salesmen out there that only care about making a sale and you know they are just saying what they need to say to try to make the sale, including lying to get it. I finally found a place where I didn’t get that yucky feeling from them. We have a Hyundai dealership 5 minutes down the road from where I live, and I’ve been there many times while shopping for my car. I can say with full confidence that this location is well worth the 2 hour drive, and then some, for the way they treat their customers. Thank you Jay, Mike, and Sonny, for making my dream car purchase finally come true!!!
Feb 26, 2021
We live in Tennessee and bought a Santa Fe from Anthony...
We live in Tennessee and bought a Santa Fe from Anthony in Texas. Anthony knew we were flying in and driving it home and offered to pick us up at the airport. He and Sonny went over the cars features so we would be comfortable before leaving the dealership. We were treated like family and made us feel very welcomed. They were awesome!!
Jan 01, 2021
YOU GET "NADA" BUT THE BEST SERVICE AT HYUNDAI FROM...
YOU GET "NADA" BUT THE BEST SERVICE AT HYUNDAI FROM SONNY, MIKE AND GILBERT THE GO ABOVE AND BEYOND TEAM... PRAY HYUNDAI ALWAYS APPRECIATE EVERYTHING THEY DO FOR HYUNDAI
Riley Stevens
Finance Manager
Jul 09, 2021
Sam E, has been the kindest and amazing car sells man...
Sam E, has been the kindest and amazing car sells man I’ve been I recommend him always. He definitely looks out for his customer and I was pleased with my experience.
Jul 07, 2021
After looking at cars online and calling dealerships...
After looking at cars online and calling dealerships around the area only to hear that they were selling out of Rav 4s, I decided to go directly to this dealership and see if they still had one I saw online in stock. We walked in without an appointment and were lucky to be greeted by Shawn Hamze, who went above and beyond in helping us. He was patient and answered all of our questions, was fast and efficient in pulling the car up, test-driving, and getting all paperwork in order. The staff was very friendly and I feel like this car was a great deal compared to other prices online. 10/10, a wonderful sales experience with Shawn!
Jun 12, 2021
This is the 3rd Hyundai I’ve bought from South Point, and...
This is the 3rd Hyundai I’ve bought from South Point, and once again I am extremely happy with my purchase. Sam Estaniss was very helpful and informative, very patient with me in deciding on which Santa Fe I wanted most. Extremely happy!!!
May 31, 2021
I recently traded in my old car which I was still making...
I recently traded in my old car which I was still making payments and having repair bills, I got tired of it, not to mention a check engine light problem since I got it. Hyundai has crazy good warranty for cars. Shawn Hamze was my salesperson. I decided I wanted Shawn as my salesperson from the beginning after reading all the reviews about him and having over 20 years experience is also a plus about him. Shawn is very friendly and he listens to you and is always there if you have questions or concerns. But I told him I was trading in and what kind of car I wanted and I got exactly what I wanted. Not only did I get the car I wanted but I got the payments I wanted and the warrantyis omg amazing. But if you're wanting a new car let me tell you Shawn Hamze is your go to guy. He makes you feel welcome and listens to what you have to say and answers any questions you have and most important he will get you into a brand new car like me. I have no regrets going to South Point Hyundai and having Shawn as my salesperson is the best decision I've ever made. So if you go to South Point Hyundai ask for Shawn Hamze he is the greatest guy and I can't thank him enough for getting me out of my headache I had with my old car and getting me into a brand new car. Also Riley Stevens in finance is amazing he explained all the warranty details and everything and told me what he would recommend. So I can't thank him enough either. But I most certainly go to Shawn Hamze you won't regret it I promise you. Thank you very much Shawn and Riley you both were awesome. I can't thank you enough. Shawn and Riley, both of you went beyond to help me out and can't thank you enough. Love South Point Hyundai and loooove my new car.
May 28, 2021
Very well kept place, the entire staff was very friendly...
Very well kept place, the entire staff was very friendly and attentive. My car salesman Shawn Hamze was amazing and was able to get me exactly what I wanted and more. He was so great I brought my two friends in that wanted a car as well and we all walked away with new cars. I will definitely be returning in about a year to trade my car in and get the same model just newer year. Love my Elantra. Thank you again Shawn! To Mr. Riley Stevens I extend my thanks as well for making financing the easiest experience I’ve ever had to deal with. I look forward to working with you again.
Carlos Aguilar
Sales Consultant
Jun 03, 2021
Great and thank you a lot for your patience Carlos so...
Great and thank you a lot for your patience Carlos so niece , patience and helpful . We could trust a lot in him.. God bless you
May 05, 2021
Carlos was very easy to work with. We are very happy with...
Carlos was very easy to work with. We are very happy with South Point Hyundai. I would recommend going to South Point Hyundai to buy your next car.
Apr 25, 2021
Can not say enough about how smooth everyone made this...
Can not say enough about how smooth everyone made this happen,from Carlos and Pedro in sales to Fisher in finance and to Jay who went over some aspects of the car. Thank you all again.
Jun 14, 2020
My car was taken care of by 3 wonderful technicians under...
My car was taken care of by 3 wonderful technicians under Gilbert. Wonderful and competant! Would rate them 5 Star! Made me feel like a part of yhe decision making process. Thank You!
Jun 04, 2020
I was interested in a previously owned Hyundai Sonata...
I was interested in a previously owned Hyundai Sonata that I saw on South Point Hyundai's website. Sonny and Carlos made it easy!!Carlos made sure I learned how to use each feature on my new car before driving off the lot!
Samuel Estaniss
Sales Consultant
Jul 23, 2021
Sam E- was amazing helped me out when I thought I wasn’t...
Sam E- was amazing helped me out when I thought I wasn’t going to be able to get into a car. Highly recommend him!
Jul 15, 2021
Sam E help me out I came here to get a good vehicle this...
Sam E help me out I came here to get a good vehicle this guy helped me out a lot I love the vehicle it’s very good upgrade from my old vehicle you show up here ask for Sam E he will work with you.
Jul 10, 2021
Great experience very friendly works quickly! Vehicle is...
Great experience very friendly works quickly! Vehicle is beautiful he knew all answers to all questions. Clean work space and all in all went very well.
Jul 09, 2021
Sam E, has been the kindest and amazing car sells man...
Sam E, has been the kindest and amazing car sells man I’ve been I recommend him always. He definitely looks out for his customer and I was pleased with my experience.
Jul 09, 2021
Sam E made feel welcome and provided a personal touch. He...
Sam E made feel welcome and provided a personal touch. He made the process very easy. Explained in detail. Very ethical guy. Will work with him again
Mike Ortiz
New Car Sales Manager
Mar 23, 2021
We drove 2 hours to go see 2 used cars next door at the...
We drove 2 hours to go see 2 used cars next door at the Audi dealership. I’d been working with a salesman there and he had them ready for me when we got there. As we finally pulled up, someone else was pulling up in my car that I was pretty sure I was going to get. They had just finished test driving it and bought it. We were just 10 minutes too late. I was pretty upset so we walked next door to the Hyundai dealership and were immediately greeted by friendly, personable people. I told them I was in the market for a Palisade and Jay came up and showed them to us. He was extremely knowledgeable about them and taught me everything I needed to know without wasting any of our time. He was honest, caring, smart and efficient. We were given a better deal on the Palisade, but less on my trade. I started feeling unsure about it and decided to go home and think about it, and then the sales managers Mike and Sonny came in and made sure we were happy by offering me what the other dealerships were for my trade, making them the best deal. Not only did I get the best deal, but I felt taken care of, I felt like I was valued by being there. I’ve been to a lot of dealerships searching for the right car and the right deal, but it’s about more than that. There are so many yucky salesmen out there that only care about making a sale and you know they are just saying what they need to say to try to make the sale, including lying to get it. I finally found a place where I didn’t get that yucky feeling from them. We have a Hyundai dealership 5 minutes down the road from where I live, and I’ve been there many times while shopping for my car. I can say with full confidence that this location is well worth the 2 hour drive, and then some, for the way they treat their customers. Thank you Jay, Mike, and Sonny, for making my dream car purchase finally come true!!!
Jan 01, 2021
YOU GET "NADA" BUT THE BEST SERVICE AT HYUNDAI FROM...
YOU GET "NADA" BUT THE BEST SERVICE AT HYUNDAI FROM SONNY, MIKE AND GILBERT THE GO ABOVE AND BEYOND TEAM... PRAY HYUNDAI ALWAYS APPRECIATE EVERYTHING THEY DO FOR HYUNDAI
Dec 04, 2020
They were very Friendly and informative. I really enjoyed...
They were very Friendly and informative. I really enjoyed my first experience buying a brand new car, all by myself! Pouya made it painless and enjoyable. While the rest of them team helped me a lot to make the right decision for me. Thank you so much! Definitely sticking with South Point Hyudai!
Nov 30, 2020
I just went to South Point Hyundai and bought a 2021...
I just went to South Point Hyundai and bought a 2021 KONA.!!!!! I received great customer service from the sales and finance team. THANK YOU ERIC WHITLEY FOR YOUR STELLAR SERVICE.
Nov 29, 2020
Had a great experience working with Anthony. He was not...
Had a great experience working with Anthony. He was not pushy at all and was attentive to all my questions and concerns. Couldn’t be happier with my Palisade Limited!
Gilbert Cisneros
Service Consultant
May 21, 2021
Patricia. Is a great service tech. She got my car in and...
Patricia. Is a great service tech. She got my car in and out quickly. With quality work all completely. And all done at at a reasonable price
May 08, 2021
Gilbert Cisneros was extremely helpful, polite, and...
Gilbert Cisneros was extremely helpful, polite, and friendly. He went out of his was to get my car serviced quickly and answered all of my questions in great detail!
Mar 22, 2021
This was my 2nd time taking my G90 for service....
This was my 2nd time taking my G90 for service. Outstanding service was provided & Gilbert Cisneros was awesome. I really like his knowledge & customer service.
Mar 19, 2021
The worst service I've ever received. Never had an issue...
The worst service I've ever received. Never had an issue until I took my car in for a factoring issue with my starter on a 2018 Sonata. Gilbert is normally good about taking care of me but this day I waited 4 hours and was still not given a reason that my vehicle would not start. It took two days before my car was even put on the the diagnostics machine to see what was going. When I asked about a rental or something to drive around while I was with no vehicle I was told to contact my insurance company. This is my second vehicle with Hyundai and my last. The worst service and treatment. I couldn't believe it.
Mar 16, 2021
Car was at dealership for nearly a month. We live over an...
Car was at dealership for nearly a month. We live over an hour from any dealership so had car towed to facility. Tried for first two weeks to contact dealer by phone leaving 7 messages to both service rep. and service manager and never received a call back from either. We had 5 days the dealer was shut down due to the freeze in Texas then again started trying to contact dealer for another week with more messages and no return calls. I finally called and talked to the phone receptionist and demanded someone be found to answer my questions. She could not find anyone but did verify that my car was miraculously “ now in the bay”. The repair shop seemed to have no grasp on what the problem was with my car or what the final fix would be. They wanted $1300 to replace key fob sensor, which I OKed then said it needed a $1700 PCM computer and they hoped that might fix the problem. Paid my bill and retrieved car from that incompetent dealer. Do not go there for auto repair!
Jeff Allen
Pre-Owned Sales Director
Jul 01, 2020
Lease quote was too high
I was interested in getting a lease for a G70. I spent the prior month studying how to calculate lease payments and even built my own spreadsheet to help do the math quickly (i.e. in a dealership). I verified my spreadsheet by using actual lease deals in Texas found on the internet. I did all this research because I know dealers will take advantage of the complicated lease payment math to benefit themselves. Sure enough...the lease payment they offered to me was extremely high for the price of the car they were quoting me. Fortunately, I didn't fall for their trap and I walked away from the deal. BTW...This happened at each of the three dealers I tried to get a lease payment quote from so make sure you do your homework before negotiating any lease with any dealer.
Apr 22, 2020
South Pointe Hyundai is quick to respond and takes care...
South Pointe Hyundai is quick to respond and takes care of their customer to give individual attention. We are repeat customers and will continue buying cars from the Pre-Own Sales department. Carlos Aguilar had all our paperwork ready and the car detailed when we arrived. He is professional, courteous and caring. Jeff Allen gave us a great price while Miles in finance processed us quickly and efficiently.
Apr 01, 2020
South Point Hyundai is our new, favorite and only...
South Point Hyundai is our new, favorite and only dealership that my family will ever purchase a vehicle from. Carlos, Jeff and Riley went above and beyond their sales and customer service skills to help me and my Spouse get the best deal ever, not to mention their full transparency when it came time to show us the numbers. I recommend this dealership to my family and friends
Feb 22, 2020
Jeff Allen the sales manager instantly set my appointment...
Jeff Allen the sales manager instantly set my appointment with service up with no questions asked. When I arrived, Carlos made me comfortable and gave me updates throughout the duration of my stay. Daniel, the mechanic, repaired my vehicle with speed and efficiency. I will always purchase my vehicles from South Point Hyundai.
Dec 10, 2019
My experience buying my Hyundai Santa Fe was the best...
My experience buying my Hyundai Santa Fe was the best from any dealership I have ever been to visit. I did not have to settle for things not wanted. Sam was excellent and very patient with me and my mini daschund. And Jerrod came to let me know everything would be ok but takes time. Service manager that say was also not trying to push me into getting a vehicle I would be unhappy with having. The financial guy was equally as helpful and put me at ease Even the lady who took my money was terrific in taking care of me. Everyone made feel like I was home as did the car.just give everyone a 20 for that day.
Art Liscano
Sales Consultant
Jun 03, 2021
This is the 8th car I have bought at this dealership and...
This is the 8th car I have bought at this dealership and my family hav done the same thing they are very helpful and stand behind what they say I will continue to do business with this dealership
Feb 26, 2021
Art was friendly and helpful. He provided options to meet...
Art was friendly and helpful. He provided options to meet what I wanted before I purchased. I would buy from Art again. Everyone there was professional.
Jan 17, 2021
My salesperson was THE xxxx, he was grate at what he does...
My salesperson was THE xxxx, he was grate at what he does and I see a very bright future to this amazing person . Thank you so much bro for making this a very pleasant experience and easy too .
Dec 05, 2020
They had really Friendly people !! Great hospitality!!!...
They had really Friendly people !! Great hospitality!!! We really enjoyed the experience at south point Hyundai Austin Texas. If your looking for a Great car go an check them out
Oct 31, 2020
I was very blessed to have such a wonderful salesman....
I was very blessed to have such a wonderful salesman. Arturo took care of me and actually treated me as a person and not just as a sale. I finally found the right person. He’s the best and I’m glad I came here.
Sheldon Boyce
Sales Consultant
Jul 08, 2021
Shawn and Sam took great care of us. The entire...
Shawn and Sam took great care of us. The entire experience was great. No hassle, professional, and courteous. We could not have been more pleased with our purchase.
Mar 03, 2021
The buying experience was surprisingly easy. Shawn gave...
The buying experience was surprisingly easy. Shawn gave us a great deal and he was not only very professional but personable as well. I highly recommend South Point Hyundai and ask for Shawn when you go there.
Nov 03, 2020
Sheldon was very Professional and he did a great job....
Sheldon was very Professional and he did a great job. He was attentive and courteous. I would recommended him to anyone. His knowledge was good
Sep 12, 2020
Every person I talk to will know that my experience at...
Every person I talk to will know that my experience at South point Hyundai was amazing because of my salesman Sheldon Boyce. I had gone to downtown Austin to buy a Ford Edge at the Ford dealership next-door. They lied on their website and they were shady, so I left. As I was driving away I saw the Honda dealership and decided to stop in. I was greeted by Sheldon and treated so well. I told him what I wanted. He was honest and told me he didn’t know if he could do it but that he was going to try his hardest. Well guess what? I got the car I wanted. He went to bat for me and I am so grateful. If you need a car, go see Sheldon.
Aug 30, 2020
Easy process, no pressure, great car! Art was awesome to...
Easy process, no pressure, great car! Art was awesome to work with. The whole transaction was easy going. Definitely recommend South Point Hyundai for a new or used vehicle.
Jared Castille
New Car Sales Manager
Jul 09, 2021
Sam E, has been the kindest and amazing car sells man...
Sam E, has been the kindest and amazing car sells man I’ve been I recommend him always. He definitely looks out for his customer and I was pleased with my experience.
Jun 02, 2021
Unexpectedly, I had to buy a car on very short notice....
Unexpectedly, I had to buy a car on very short notice. Shawn helped make the process a lot less stressful for me. I never felt pressured, he answered the many questions I had, got me a great deal on my trade in and ultimately, the car I wanted. I’m grateful to him and everyone at South Point Hyundai for a pleasant experience.
Apr 04, 2021
Pouya and the whole team made my first time buying a car...
Pouya and the whole team made my first time buying a car a experience I’m so grateful for! Shoutout to them for making everything so seemless and real.
Dec 13, 2020
I felt for the most part we had honest conversations...
I felt for the most part we had honest conversations about what the dealership could do to meet my needs. Pouya was very communicative with me, knowledgeable about the product, and just likeable person to do business with.
Nov 29, 2020
Had a great experience working with Anthony. He was not...
Had a great experience working with Anthony. He was not pushy at all and was attentive to all my questions and concerns. Couldn’t be happier with my Palisade Limited!
Eddie Gomez
Invenotry Manager
Aug 20, 2020
I can't even tell you how amazing my experience with...
I can't even tell you how amazing my experience with Timmy Wiles was. He called me at 9am, based on my request for a vehicle they had, by noon my new car was in my drive way. We did everything over the phone and signed papers when Timmy personally delivered the car to my house. He explained everything to me (the finance guy Sheldon also explained the warranty, gap insurance, and other perks when he called me to go over the finance options) Timmy showed me how the new features work and set me up with Bluelink. Again I can't even explain how easy the process was. I love the new car and am so greatful for the wondeful experience.
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Oct 30, 2019
Bethany is amazing! She was very responsive, had the car...
Bethany is amazing! She was very responsive, had the car waiting for us when we arrived at the dealership, and took great care of us. Eddie was amazing too! They both went above and beyond to make sure we were happy and satisfied customers. Bethany even followed up with us the next day to see if we had any questions and promptly called back with answers. Miles in finance also did a great job. Thank you for the awesome customer service!
Jan 16, 2018
Very impressed
I just want to say that Bryan Escobar and the sales team there worked with me. Bryan took the time to look for the car that I wanted and made the whole experience hassle free I am very pleased with everything. I would definitely recommend this place to everyone.
Dec 14, 2017
Great job fellas!
I felt very comfortable workng w/ these guys & I will definitely recommend SPH in the future. I even introduced them to my mom the next day when we came in to finish the paperwork & everyone was friendly w/ her also!
Sam Sakbani
Sales Consultant
Aug 24, 2020
It was a pleasure working with Sam, Shawn and the team...
It was a pleasure working with Sam, Shawn and the team and South Point Hyundai when purchasing my car. The process was efficient, and I was very pleased with the pricing and openness I experienced there. Shawn was extremely knowledgeable about the workings of my news Tucson which was very helpful. If you’re looking for a Hyundai, this is the place to purchase/lease it!
May 30, 2020
Sam S. makes the process easy. I have never dealt with...
Sam S. makes the process easy. I have never dealt with sales person that knows more about cars—not just Hyundai but other brands as well. Highly recommend.
Mar 23, 2020
They did a great job. Thanks to everyone that helped in...
They did a great job. Thanks to everyone that helped in the purchase and the service on the car when I got my oil changed
Dec 10, 2019
My experience buying my Hyundai Santa Fe was the best...
My experience buying my Hyundai Santa Fe was the best from any dealership I have ever been to visit. I did not have to settle for things not wanted. Sam was excellent and very patient with me and my mini daschund. And Jerrod came to let me know everything would be ok but takes time. Service manager that say was also not trying to push me into getting a vehicle I would be unhappy with having. The financial guy was equally as helpful and put me at ease Even the lady who took my money was terrific in taking care of me. Everyone made feel like I was home as did the car.just give everyone a 20 for that day.
Dec 09, 2017
2nd car
Im getting my 2nd car from sam , this guy is realy easey to work with and sonny is always very welcoming and friendly defenenty recomend this place
Pouya Yahyavi
Sales Consultant
Jun 24, 2021
AMAZING, EXCELLENT, CUSTOMER SERVICE...POUYA Was the...
AMAZING, EXCELLENT, CUSTOMER SERVICE...POUYA Was the best sales person I have ever worked with. I have worked in the dealership business and these guys made it fun as well as it being a faster than normal process. Pouya went above and beyond to find the car my son wanted. It's his 1st purchase and even though they were sold out of what he thought he wanted, Pouya found an upgraded version of the 2021 Hyundai Elantra even in the color my son wanted. Not only did he make the car buying experience the best I've ever had, when we got back to finance, and met Fish..it just got even better. He worked his magic and made sure my son could afford his car payment and made sure he had every warranty possible and was covered as far as any protection on the vehicle he could have. Many Thanks to the amazing staff at South Point Hyundai I guarantee you I will spread yall's names far and wide!!!
Apr 04, 2021
Pouya and the whole team made my first time buying a car...
Pouya and the whole team made my first time buying a car a experience I’m so grateful for! Shoutout to them for making everything so seemless and real.
Apr 04, 2021
My wife & I have been to so many dealerships but none of...
My wife & I have been to so many dealerships but none of them had what we came across Hyundai’s dealership recently. An incredible man by the name of Pouya helped us find a car that my wife loved & found extremely comfortable in. Great personality, very patient & knowledgeable. We highly recommend Mr. Pouya if you are interested in purchasing a Hyundai. We are very happy with our purchase & will most definitely be coming back for daughters. Thank you.
Mar 30, 2021
Pouya was great to work with! Answered all my questions,...
Pouya was great to work with! Answered all my questions, he really made this process run smoothly! Absolutely love the car, will be recommending him!
Mar 20, 2021
From the moment I walked in the door, I was met with...
From the moment I walked in the door, I was met with incredible service. I was here for not even 4 hours and out the door with keys, that’s unheard of! So many dealers forget the customer part of the business - not here! thank you!
James Fisher
Finance Manager
Jun 27, 2021
Shawn was amazing. I walked into South Point and he...
Shawn was amazing. I walked into South Point and he remembered seeing me walk around the night before. He showed me the last SEL Plus they had and I knew I had to get it. He made the car buying process so smooth and easy. If the rest of the team is just like him, I will always go back to South Point Hyundai.
Jun 24, 2021
AMAZING, EXCELLENT, CUSTOMER SERVICE...POUYA Was the...
AMAZING, EXCELLENT, CUSTOMER SERVICE...POUYA Was the best sales person I have ever worked with. I have worked in the dealership business and these guys made it fun as well as it being a faster than normal process. Pouya went above and beyond to find the car my son wanted. It's his 1st purchase and even though they were sold out of what he thought he wanted, Pouya found an upgraded version of the 2021 Hyundai Elantra even in the color my son wanted. Not only did he make the car buying experience the best I've ever had, when we got back to finance, and met Fish..it just got even better. He worked his magic and made sure my son could afford his car payment and made sure he had every warranty possible and was covered as far as any protection on the vehicle he could have. Many Thanks to the amazing staff at South Point Hyundai I guarantee you I will spread yall's names far and wide!!!
Jun 03, 2021
This is the 8th car I have bought at this dealership and...
This is the 8th car I have bought at this dealership and my family hav done the same thing they are very helpful and stand behind what they say I will continue to do business with this dealership
Jun 02, 2021
Unexpectedly, I had to buy a car on very short notice....
Unexpectedly, I had to buy a car on very short notice. Shawn helped make the process a lot less stressful for me. I never felt pressured, he answered the many questions I had, got me a great deal on my trade in and ultimately, the car I wanted. I’m grateful to him and everyone at South Point Hyundai for a pleasant experience.
May 27, 2021
My experience at south point hyundai was something I can...
My experience at south point hyundai was something I can actually boast about. Being paired with a friendly and knowledgeable sales representative couldn't have been more convenient. Sam E. Worked so well with finance department to get me the help I needed. I had searched for a new vehicle for over a month but couldn't find the model I wanted due to the shortage we are experiencing, but I was pleased to find the next best thing. The Elantra SEL fit my personal needs as similar to my desired limited edition Elantra. I was surprised to find my self driving off the lot with a new vehicle in just 3 hours!!! I am very satisfied with my overall experience with sales and finance that hyundai has to offer. I will gladly be sharing my experience with anyone willing to listen.
Carter Palmer
Sales Consultant
Jul 21, 2021
Bubba Mitchell took good care of me like he has for my...
Bubba Mitchell took good care of me like he has for my entire family and got me into the car I wanted at a competitive price. Thank you to Bubba and the team at Hyundai
Jun 01, 2021
Went to South Point to look at their elantr and sonata...
Went to South Point to look at their elantr and sonata and was helped out by Carter. saw the car and took one home. Happy.
Jun 01, 2021
I had a great experience with Carter Palmer at South...
I had a great experience with Carter Palmer at South Point Hyundai. We are in contact still about my car and other cars my family are interested in.
Apr 30, 2021
Great service with a smile, quick convenient and made me...
Great service with a smile, quick convenient and made me a deal I could not refuse, I will recommend to my friends and my coworkers
Jan 26, 2021
🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬I retract everything good I...
🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 I retract everything good I ever posted about this dealership. As soon as we got home from finalizing the deal we put the car in the garage and since it was late and dark we turned on the garage light and noticed all types of scratches. Called Robert right back within 30 min of finalizing. He asked that we take it in the next day and they had to take it to the paint and body shop to buff out the scratches so he asked us to keep the car for the weekend and to drop it of Jan 3 and it's been in the shop since then. I drove it 3 days. 3 days!!! N they called me today 01/25 that the car was ready and back from being painted. Painted! My new car already has a pain job n it wasnt even anything we did. So anyhow I get there this evening and it was a horrible paint job. Door clearly didnt match and the opposite side had maybe like paint residue and had a dull appearance. It looks so bad. I'm so upset and I cried all the way home. They think it's ok because I have a loaner. No its NOT OK!! This is my new car and my 1st car payment is due in a week and I drove my car 3 x!!! So sad that they are quick to accommodate you and your wants and need before u make the deal and then after u are not important anymore. *********** **************Dec 28,2020 Well just wanna say that my whole experience @ Hyundai/ Genesis, from start to finish, was ⭐⭐⭐⭐⭐! Not ever knowing anything about Genesis vehicles Robert and Carter made sure I knew the in's n out's of my new purchase. Sat in the car with me and set up my phone and other little electronic devices thoroughly showing me all the features. Robert knew which car I was gonna choose even before I even thought I liked a moonlight blue color🤷♀️. Lol.. And the deal I got at the end of year sale was a cherry on top of the already amazing warranty of Genesis. Im.sonready to take a road trip in my luxurious capsule!! I've test driven other high end imports with more $000,0's at the end and I can honestly say Genesis by far satisfied all my want and needs and I know I will be safe most importantly. Thank u again Robert Pardon n Carter!! Forever grateful 🤘🏼
Gopal Patel
Sales Consultant
Aug 11, 2020
Gopal is a great salesman
If you are looking for a used car, Gopal at South Point Hyundai is your man. He is really honest and also will not pressure you. He wants to make sure you are satisfied with your purchase and it shows. I didn't end up buying a used car, I got a new one but Gopal even helped me through that process as well. Great dealership and great salesman!
Aug 23, 2017
Very good experience
Like I mentioned in my last "additional comments", Gopal was very professional and friendly. He has no rush in closing the deal, talking about the car, or taking time during the test drive. I really appreciate that... it helped us feel comfortable and not rushed. He was friendly and personable, honest and helpful. Would definitely recommend him as a sales staff. Same goes for Matthew, who helped us during the post-purchase experience.
Dec 29, 2016
2016 New Car Purchase
Great place to purchase a car & friendly staff. I would buy another vehicle here again. One thing that was forgotten was the paper plates but Kevin came by & delivered them personally.
Jul 27, 2016
Dealership and service review.
I'm so grateful to the all the folks I met. Everyone was knowledgable and friendly. Thank you! Thank you! And thank you again! Also Thumbs up to Gilbert and Meagan in the service department!
Jul 01, 2016
Great
Been with hyundai with 2 years and would continue business with them. The staff is always friendly and great. Gopal took care off all of our needs and wants of what we were looking for.
Anthony Blount
Sales Consultant
Apr 19, 2021
Absolute pleasure working with Anthony. 5 stars! Anthony...
Absolute pleasure working with Anthony. 5 stars! Anthony was very accommodating. My daughter will be pleased to work with him Sonny Naser was also wonderful to work with.
Mar 30, 2021
Anthony & Sonny are wonderful people to work with!...
Anthony & Sonny are wonderful people to work with! They’ll do anything to make sure you get you approved, and they will go over details about the process. They’ll make sure you are 100% comfortable with new car before you head out! I wouldn’t be able to get my new car without them. Highly recommended!!
Feb 26, 2021
We live in Tennessee and bought a Santa Fe from Anthony...
We live in Tennessee and bought a Santa Fe from Anthony in Texas. Anthony knew we were flying in and driving it home and offered to pick us up at the airport. He and Sonny went over the cars features so we would be comfortable before leaving the dealership. We were treated like family and made us feel very welcomed. They were awesome!!
Dec 30, 2020
I planned to test drive cars at several dealerships today...
I planned to test drive cars at several dealerships today but only got to two. The second was South Point Hyundai and thanks to Anthony, I got exactly what I was looking for. Anthony respected my comfort level, taste, time and didn't insult my intelligence with obnoxious sales tactics. I enjoy buying a car only second to getting a root canal, but Anthony made the experience almost painless. Will be back for service and my next car.
Dec 24, 2020
Anthony was very helpful and made sure I had everything I...
Anthony was very helpful and made sure I had everything I needed and made sure I knew everything about my knew Kona before leaving if I have any questions I can call him thank you Anthony
Tim Palmer
Sales Consultant
Mar 31, 2021
I came in with an idea of what kinda car I wanted & ended...
I came in with an idea of what kinda car I wanted & ended up leaving with the upgrade version of what I was expecting to get. Tim waste no time on finding me the best financing option for me including making sure I got the exact car I wanted plus more. My experience with Tim was amazing this is the first dealership that works to make sure your happy with your purchase but also making sure you have the best financing option that works with you.
Oct 13, 2020
Tim Palmer made our car buying experience seamless. That...
Tim Palmer made our car buying experience seamless. That is why we have purchased our families last 6 cars from South Point. Excellent buying experience
Jul 01, 2020
Initially it was difficult to determine how to get a...
Initially it was difficult to determine how to get a Genesis service scheduled on line. You can’t, Have to go in on initial service to be assigned a service writer. Gilbert Was assigned and did a good job.
Apr 12, 2020
I was taken care above and beyond expectations. Gilbert...
I was taken care above and beyond expectations. Gilbert did an awesome job providing me the process and walkthrough my vehicle when my vehicle was returned to me.
Jan 28, 2020
I had a great experience buying our car for our daughters...
I had a great experience buying our car for our daughters graduation gift. She loves her new car! Tim Palmer was a great salesman. Thank you, Andy Cerda
Timmy Wiles
Sales Consultant
Dec 07, 2020
Timmy Wiles was amazing he made us feel as if he was...
Timmy Wiles was amazing he made us feel as if he was purchasing the car for himself instead of trying to sale me a vehicle he really kept it 100% real with us exceptional service from Tim.
Sep 05, 2020
Fantastic! Such a friendly dealership. I loved the old...
Fantastic! Such a friendly dealership. I loved the old school paperwork & old school hospitality. Not like those shiny sleek sleazy corporate dealers. Glad I came here!
Aug 20, 2020
I can't even tell you how amazing my experience with...
I can't even tell you how amazing my experience with Timmy Wiles was. He called me at 9am, based on my request for a vehicle they had, by noon my new car was in my drive way. We did everything over the phone and signed papers when Timmy personally delivered the car to my house. He explained everything to me (the finance guy Sheldon also explained the warranty, gap insurance, and other perks when he called me to go over the finance options) Timmy showed me how the new features work and set me up with Bluelink. Again I can't even explain how easy the process was. I love the new car and am so greatful for the wondeful experience.
Jun 24, 2020
2020 Hyundai Elantra
I was recommended by my mom to South Point Hyundai. The service was excellent and the process of getting my new car was efficient. I went from a 2005 ford focus ZXW to a 2020 Hyundai Elantra. I appreciate Timmy Wiles, Zocimo Z Ugarte, and Sonny Naser for the excellent customer service that I have received today.
May 29, 2020
Hyundai Salesman Goes the Extra Mile and Then Some!!!!
Buying a car is one of my least favorite things to do - right up there with dental work or dealing with lawyers. Most car dealerships are all about them! Sure they make it seem like they really care about you, the buyer, but their actions often show otherwise. My experience with South Point Hyundai was a rare exception! I attribute this both to the dealership and especially the salesperson I worked with - Timmy Wiles. So I was in the process of moving from San Diego to Austin. I needed a new SUV, and I wanted to take advantage of all these Covid deals. However, I didn't want to buy one from a dealer in San Diego and then have to drive it to Austin. So I needed to find a dealership in Austin who would work with me - remotely. This required a little creativity and a lot of willingness. I messaged a handful of dealerships in Austin one night, and to my surprise when I woke up the next day, I got a text from Timmy Wiles at South Point Hyundai (bright and early). Timmy was on point. He listened to my needs, hustled to find the Santa Fe we wanted, and then worked with us to make a great deal. He really went the extra mile to get us the incredible financing offer of no payments for 120 days, zero money down, and 0% interest. He got his finance team to overnight me all the paperwork, so I could work this deal remotely. Timmy even went the extra mile to refer me to local car insurance resources. I'm a tough and demanding buyer. I expect a lot for my business. South Point Hyundai and their super star, customer-conscious salesperson Timmy Wiles really earned my business and respect. One last thing I wanted to mention. We flew to Austin on a Sunday to start out new life. We had hoped to pick up our new Santa Fe upon arrival. However, the dealership was closed on Sundays. But our sales guy Timmy offered to pick us up at the airport in our new SUV. Who does something that kind these days? I can't say enough about the dealership and Timmy Wiles. If you're in the market for a new or used vehicle, give some strong consideration to South Point Hyundai, and ask for Timmy Wiles as your salesperson. In my experience, you can't go wrong!
Corey Witherow
Service Foreman
Dec 11, 2020
I brought my car in because the check engine light came...
I brought my car in because the check engine light came on. The people I worked with were extremely efficient and the service was fast. It was a great experience overall.
Dec 10, 2020
I've been extremely pleased with the level of service and...
I've been extremely pleased with the level of service and quality from Southpoint. I've had any difficulties nor any problems with each visit.
Sep 15, 2020
Highly advise taking your car here! Service was quick and...
Highly advise taking your car here! Service was quick and easy, and they supported me throughout the process. No complaints whatsoever, and will definitely be coming back
Jul 02, 2020
Corey is excellent at customer service, exemplifies...
Corey is excellent at customer service, exemplifies thorough communication, and most importantly, is reliable at fixing issues! Thank you for fixing the Apple CarPlay in my Hyundai Santa Fe!!
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Jim Hayth
General Manager
Dec 04, 2020
They were very Friendly and informative. I really enjoyed...
They were very Friendly and informative. I really enjoyed my first experience buying a brand new car, all by myself! Pouya made it painless and enjoyable. While the rest of them team helped me a lot to make the right decision for me. Thank you so much! Definitely sticking with South Point Hyudai!
Aug 06, 2020
Ask for Shawn! Very attentive to my want, needs and...
Ask for Shawn! Very attentive to my want, needs and desire with this purchase. He worked hard to close this deal and get me the rate I needed. He showered us with great southern hospitality. Took the time to make sure I was knowledgeable about my new car & it’s features. He never pressured me throughout the process. Amazing service! You will not be disappointed. Definitely 5 stars. I’d give you ten if it were an option! Thank you Shawn!!!
May 02, 2020
Art was very helpful knowledgeable about his cars. Made....
Art was very helpful knowledgeable about his cars. Made. It very easy to purchase without our ant hassle. Miles in finance and Jim H. Also made this possible
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Sheldon Hoffman
Finance Manager
Jun 21, 2021
Bubba was very professional, walked us through the...
Bubba was very professional, walked us through the process and made sure all of our questions were answered. Highly recommend!
May 05, 2021
After having a less than favorable experience while...
After having a less than favorable experience while searching for a 2021 Hyundai Palisade in the Houston area we chose to expand our search to Austin and Round Rock. We located the desired SUV, color, package bench seat etc. I reached out to South Pointe Hyundai in a Sunday knowing they would be closed and I expected a call the following Monday. They have Concierge Service that called me back on Sunday almost immedialey! I received an email from Shawn Hamze and that became my sales manager. He confirmed they actually has the car, (which many deaers misrepresent) and after providing a Carmax price for my trade - Shawn provided the entire breakdown of trade, costs and monthly payment. I jumped in the car, drove to Ausitn from The Woodlands, Texas and had the BEST buying experience I've had. Shawn was incredible, fast, smart, detail oriented, and explained all the options of the car. Nothing sketchy. All honest. The finance mansger Sheldon Hoffman was a dream as well, Personable, honest and again direct to the deal. I will DEFINITELY make the 3 hour drive back the next time to seek a to purchase a Hyundai. Thank you for a wonderful experieince!!! FAIR PRICING NOTHING SKETCHY!
Mar 31, 2021
I came in with an idea of what kinda car I wanted & ended...
I came in with an idea of what kinda car I wanted & ended up leaving with the upgrade version of what I was expecting to get. Tim waste no time on finding me the best financing option for me including making sure I got the exact car I wanted plus more. My experience with Tim was amazing this is the first dealership that works to make sure your happy with your purchase but also making sure you have the best financing option that works with you.
Dec 30, 2020
I planned to test drive cars at several dealerships today...
I planned to test drive cars at several dealerships today but only got to two. The second was South Point Hyundai and thanks to Anthony, I got exactly what I was looking for. Anthony respected my comfort level, taste, time and didn't insult my intelligence with obnoxious sales tactics. I enjoy buying a car only second to getting a root canal, but Anthony made the experience almost painless. Will be back for service and my next car.
Steve Borke
Vehicle Exchange Manager
Dec 03, 2020
I purchased a new Hyundai Venue in September of 2020, and...
I purchased a new Hyundai Venue in September of 2020, and at the time was told they couldn’t find my spare key, so they would be getting me a brand new one. There were then 2 weeks of being told I’d get the key in the next couple days, only to be told another couple of days when that day arrived. I finally got fed up and asked to speak with a manager, and that’s when Steve came into the picture. He then continued to explain that the key had just been ordered that morning. Here I am 2 & 1/2months later, and I still don’t have a spare key. And guess what? Steve told me that it just got ordered last night and now won’t be here until next week. Will never do business with this dealership again.
Nov 19, 2020
This was the most horrendous customer experience I have...
This was the most horrendous customer experience I have had in a long time. I generally let these things go by the wayside especially to give grace in light of the COVID-19 situation, but I was treated so poorly, I will never bring my car back to this dealership/service center nor purchase another car from this dealership which is a shame because we were loyal Hyundai customers and purchased/leased three cars from Sonny (who I adore). I had Ryan as my service manager when I dropped my car off, but mysteriously, 10 days later, Ryan no longer worked at the service department. Regardless, I received a call telling me my car was ready the day after I dropped it off, which I knew was a lie. Long story short, I shouldn't have received that call, and then I proceeded to receive a call apologizing for the misinformation. 10 days later, I hadn't received an actual update about the status of my car and I had to persistently call and text just to get an update. After talking with John, and Steve, and bothering the poor receptionist to death, I was able to talk through some recommendations for my car. I was then told (after my car had been in the shop for 15 days at this point) the car would be ready the next morning. Great- I went in the next morning to pick it up, and guess what, it was not ready. I shouldn't have been surprised with the terrible service I had received for the past 15 days. After waiting for an additional 45 minutes, having a minor melt-down in the waiting room, I finally got my car and I think these people were just so glad to have me out of their hair. Honestly, I had an AMAZING experience with Patricia has my consultant last year and she is the ONLY good thing about that department. This past experience was dreadful and I do not recommend working with these incredibly unprofessional people.
Oct 13, 2020
Tim Palmer made our car buying experience seamless. That...
Tim Palmer made our car buying experience seamless. That is why we have purchased our families last 6 cars from South Point. Excellent buying experience
Derrick Far
Sales Consultant
Jul 26, 2021
Shawn has been amazing to me and family for years. I know...
Shawn has been amazing to me and family for years. I know we are always in good hands with him and Hyundai I recommend him to anyone
Jan 10, 2021
Exceptional service from Derrick FarHe explained vehicle...
Exceptional service from Derrick Far He explained vehicle options I could understand Derrick very professional courteous excellent customer service & product knowledge Followup call answered questions
Dec 04, 2020
They were very Friendly and informative. I really enjoyed...
They were very Friendly and informative. I really enjoyed my first experience buying a brand new car, all by myself! Pouya made it painless and enjoyable. While the rest of them team helped me a lot to make the right decision for me. Thank you so much! Definitely sticking with South Point Hyudai!
Tyler Odom
Pre-Owned Sales Manager
Jul 21, 2021
Bubba was such a pleasure to work with. He worked...
Bubba was such a pleasure to work with. He worked tirelessly with my father to find me what I wanted and what I could afford. He is kind, personable, and knows how to make a customer happy. I would recommend Bubba to anyone looking for a car. I won’t go through anyone else to get a car from now on!
Jan 30, 2021
We are a family of Hyundai lovers. Our cars in the last...
We are a family of Hyundai lovers. Our cars in the last 12 years have all been Hyundai. Love the car, the technology, comfort and affordability.tylerhas been our trusted dealer at South Point Hyundai. We’ve had the pleasure of buying 2 cars through him. He’s honest, great to work with and always gives us the best deals. Thanks Tyler for taking care of us!!
Nov 23, 2019
Great experience all the way! Tyler was great,...
Great experience all the way! Tyler was great, Management- Jeff & Miles were great & very helpful! I would recommend South Point Hyundai to anyone i know. Thanks
Carolyn Smith
Genesis Concierge
Jul 02, 2021
This was the single worst customer experience I have ever...
This was the single worst customer experience I have ever had. The Service Advisor and on-site Genesis Concierge had a communication failure so the items to be handled during my appointment were not accounted for by the advisor and her attitude was horrible. Pro tip: never throw your colleagues under the bus in front of a customer. We’re not there to take sides and really don’t care about how busy you are. The worst part though was that the mechanic failed to properly secure the Under Cover to my vehicle and it detached as I was on the highway on my way home from the dealership. This caused a major safety hazard and shows that this dealership does not have the best and brightest working for them, nor do they check their work to assure a vehicle is safe to drive after service. They also failed to top off all fluids despite signing off on doing so. I have no confidence in South Point Hyundai and will never do business with them again. I will never buy a part from them and they will certainly never touch a vehicle I own again. I was planning on buying a G70 in the fall and this experience and the way the ABS recall has been handled will definitely take the G70 out of consideration. I have communicated my experience with this dealership to Genesis USA and they recommended another dealership in the area to fix the mistakes of South Point Hyundai.
Dec 25, 2020
Excellent service, quality work and personable and...
Excellent service, quality work and personable and helpful staff. I will never go anywhere else they did a great job. Moreover, Patricia & John are the best !!!
Dec 10, 2020
I've been extremely pleased with the level of service and...
I've been extremely pleased with the level of service and quality from Southpoint. I've had any difficulties nor any problems with each visit.
Valentina Felska
Sales Consultant
May 16, 2021
This was the best car buying experience I have ever had....
This was the best car buying experience I have ever had. They contacted me promptly after my initial inquiry, were extremely polite during the process, and didn’t give me any pressure. Valentina and Riley were easy to work with and clearly make customer service a priority.
Apr 19, 2021
By far the easiest car experience I've ever had....
By far the easiest car experience I've ever had. Valentina and crew were extremely professional, kind, understanding and definitely walked away satisfied. Highly recommend!
Pedro Romero
Sales Consultant
Apr 25, 2021
Can not say enough about how smooth everyone made this...
Can not say enough about how smooth everyone made this happen,from Carlos and Pedro in sales to Fisher in finance and to Jay who went over some aspects of the car. Thank you all again.
Mar 18, 2021
I worked with Pedro (Salesperson) and Riley (Finance...
I worked with Pedro (Salesperson) and Riley (Finance Manager). Pedro was extremely helpful and knowledgeable. Communication is GREAT at this dealership. I got my trade-in appraised, finance complete, new vehicle serviced and was on the road in under 2 hours! Everyone is so warm and friendly down to the receptionist. I felt so comfortable throughout the entire process. Hands down, the best car shopping experience I have ever had! Riley was very knowledgeable and gave me the best deal. Both gentlemen were truly transparent, no aggressive selling whatsoever. I will buy with them again. Oh and I LOVE my car! It's exactly what I wanted. I am overjoyed.
Bethany Cullen
BDC
Oct 30, 2019
Bethany is amazing! She was very responsive, had the car...
Bethany is amazing! She was very responsive, had the car waiting for us when we arrived at the dealership, and took great care of us. Eddie was amazing too! They both went above and beyond to make sure we were happy and satisfied customers. Bethany even followed up with us the next day to see if we had any questions and promptly called back with answers. Miles in finance also did a great job. Thank you for the awesome customer service!
Andrew DeLeon
Service Advsior
Apr 30, 2021
They can improve by doing their job in the service...
They can improve by doing their job in the service department. I had my vehicles towed there because it wouldn’t start and the one time it did, it was smoking. I figured I’d take it to dealer because of recalls that may be the cause of the smoking engine. Also thought they could do state inspection and oil change. My vehicle sat there for 3 or 4 days and only thing done was charge the battery. They followed up with ~ $2k worth of work that had nothing to do with anything. No state inspection done even though they said the did it, so they called me several times demanding pay, but I was at WORK doing my job successfully. Finally got some free time and made payment. Get a call ~ 2days later stating they never did the inspection after all and if I would like to come in and do it since I already paid. I said NO and wanted refund. Well, I had to argue over a couple days to get the refund. Worst place you can take your car. Salesman are your typical vultures and are not “friendly” if you’re not serious about purchasing. Never buying Hyundai brand again. This place ruined it for me.
Chris Hoelter
Service Advisor
Apr 09, 2021
I was so happy that they were able to fit me in I thought...
I was so happy that they were able to fit me in I thought I was going to have to go somewhere else. I also didn’t have to wait longer what they had anticipated. Chris went above and beyond. Thank you for the awesome customer service.
JP Sierra
Parts Director
Apr 14, 2020
Large service department. Friendly staff. They can be a...
Large service department. Friendly staff. They can be a bit busy at time due to the volume of the store and the fact that it's the only Hyundai inside Austin but they seem to handle this greatly.
Tom Williamson
Sales Consultant
Jul 22, 2021
Tom W is a great salesman, easy and friendly to work...
Tom W is a great salesman, easy and friendly to work with. He Knows his cars and is very informative. This is the third car he sale me and my family.
